Wavelength Fixed All of Our Issues!

Tim, John and the Wavelength team provided a 5 star experience, doing a takeover of our system from another provider. Wavelength fixed all of our previous technical issues and created an efficient, functional and user-friendly system for our family. The team is professional, knowledgeable, and responsive. Highly recommend!  Tim, John and the Wavelength team provided a 5... Tim, John and the Wavelength team provided a 5 star experience, doing a takeover of our system from another provider. Wavelength fixed all of our previous technical issues and created an efficient, functional and user-friendly system for our family. The team is professional, knowledgeable, and responsive. Highly recommend!  View more

More reliable system

Have a good experience this past year with Wavelength. Prior system was too complicated and required too many service calls. New system is more reliable and less customized. They have been quite responsive when issues have emerged. Have a good experience this past year with Wavelength.... Have a good experience this past year with Wavelength. Prior system was too complicated and required too many service calls. New system is more reliable and less customized. They have been quite responsive when issues have emerged. View more

I'm so pleased with their work

We were having serious Wi-Fi issues in the house. We finally decided to take some action. We upgraded our old FiOS and Wi-Fi routers, but weren’t getting nearly the speed that we should be receiving. After talking with several friends, they highly recommended Wavelength AV. I called the firm. As soon as I shared my story, it was quite obvious that they had dealt with these types of issues many times in the past. John, one of their technicians came to the house and did a walk-through looking at our equipment, understanding our wiring, the house structure, etc. John came back with a complete recommendation that we reviewed and accepted. Within a week Wavelength AV place the equipment order and installed the components. The installation took a couple hours. John and his team were very professional, clean, neat and answered any questions that we had. I especially appreciated the follow up call and email that I received from John to verify that everything was working as we anticipated.I’m so pleased with there work, their technical abilities, and responsiveness that we plan on using them again when we do a tv upgrade in the future. We were having serious Wi-Fi issues in the house.... We were having serious Wi-Fi issues in the house. We finally decided to take some action. We upgraded our old FiOS and Wi-Fi routers, but weren’t getting nearly the speed that we should be receiving. After talking with several friends, they highly recommended Wavelength AV. I called the firm. As soon as I shared my story, it was quite obvious that they had dealt with these types of issues many times in the past. John, one of their technicians came to the house and did a walk-through looking at our equipment, understanding our wiring, the house structure, etc. John came back with a complete recommendation that we reviewed and accepted. Within a week Wavelength AV place the equipment order and installed the components. The installation took a couple hours. John and his team were very professional, clean, neat and answered any questions that we had. I especially appreciated the follow up call and email that I received from John to verify that everything was working as we anticipated.I’m so pleased with there work, their technical abilities, and responsiveness that we plan on using them again when we do a tv upgrade in the future. View more

Extremely professional, knowledgeable, precise.

John is very detail-oriented and always leaves the house immaculately clean. I would definitely recommend him John is very detail-oriented and always leaves the house... John is very detail-oriented and always leaves the house immaculately clean. I would definitely recommend him View more

The perfect neighborhood store

The perfect neighborhood store where you can go to get exactly what you need. Tim is knowledgeable, honest, and takes the time to get to know his customer’s needs so that he can provide the best advice. Wavelength is everything you want in a local, small business. The perfect neighborhood store where you can go to... The perfect neighborhood store where you can go to get exactly what you need. Tim is knowledgeable, honest, and takes the time to get to know his customer’s needs so that he can provide the best advice. Wavelength is everything you want in a local, small business. View more

They are the very best.

I had a new 4k tv installed about a week ago. John Monteiro one of their lead installers did a great job did all my passwords and connected me to my wireless network . He explained how the new LG remote worked and hooked up a 4k Amazon Fire tv to the Denon AV player . After he left I realized that my Apple TV was not 4k so I ordered one . When it arrived I tried to install it myself .John even called me on a Sunday and tried to talk me through . I failed miserably. John came back and got it all to work and at no charge!! You simply do not get better customer support . They are the very best. I had a new 4k tv installed about a... I had a new 4k tv installed about a week ago. John Monteiro one of their lead installers did a great job did all my passwords and connected me to my wireless network . He explained how the new LG remote worked and hooked up a 4k Amazon Fire tv to the Denon AV player . After he left I realized that my Apple TV was not 4k so I ordered one . When it arrived I tried to install it myself .John even called me on a Sunday and tried to talk me through . I failed miserably. John came back and got it all to work and at no charge!! You simply do not get better customer support . They are the very best. View more

Wavelength surpassed all expectations

Wavelength surpassed all expectations regarding ease of service, professionalism and expertise. From the first call with Beth, to the virtual assessment with Tim, to the actual install spearheaded by John – the process was seamless. I have the best audio – visual setup ever! And, they took the time to answer all our questions. They also made it clear that they will be available for any follow up questions I may have. I will definitely use Wavelength for future projects. Wavelength surpassed all expectations regarding ease of service, professionalism... Wavelength surpassed all expectations regarding ease of service, professionalism and expertise. From the first call with Beth, to the virtual assessment with Tim, to the actual install spearheaded by John – the process was seamless. I have the best audio – visual setup ever! And, they took the time to answer all our questions. They also made it clear that they will be available for any follow up questions I may have. I will definitely use Wavelength for future projects. View more

The entire team at Wavelength is amazing!

I had a unique experience as they had to fix a job by another vendor (it was a mess). The entire team was professional, on time, clean, and made sure to continually follow up on the job once completed. I highly recommend! I had a unique experience as they had to... I had a unique experience as they had to fix a job by another vendor (it was a mess). The entire team was professional, on time, clean, and made sure to continually follow up on the job once completed. I highly recommend! View more

I wouldn’t look elsewhere for audio-video solutions.

I interviewed a number of reputable higher end A-V businesses in the Morris County area and had 3 different ones actually come out to my home to propose a plan for an outdoor living space (wanted an outdoor TV, speakers, etc). There is a lot that goes into this including how you plan on getting wiring out there, do you stream exclusively or do you get cable out there, hiding all the cable boxes and wires, positioning things so sound is optimized, etc. They have access to all the top outdoor equipment (Seura, Sonance, etc). This was the only company that listened to what I wanted and then built on it to produce a product that was beyond my wildest expectations. They love what they do and it shows. Their quotes are very competitive but it was their service that blew others away. Tim and John were outstanding and I will go back to them for my indoor needs down the road. And Beth was so easy to work with. Any question I had they were quick to answer even after the project was done. They stay in communication for any issue that might arise down the road. Their vision is extraordinary. 5+ stars!! I interviewed a number of reputable higher end A-V... I interviewed a number of reputable higher end A-V businesses in the Morris County area and had 3 different ones actually come out to my home to propose a plan for an outdoor living space (wanted an outdoor TV, speakers, etc). There is a lot that goes into this including how you plan on getting wiring out there, do you stream exclusively or do you get cable out there, hiding all the cable boxes and wires, positioning things so sound is optimized, etc. They have access to all the top outdoor equipment (Seura, Sonance, etc). This was the only company that listened to what I wanted and then built on it to produce a product that was beyond my wildest expectations. They love what they do and it shows. Their quotes are very competitive but it was their service that blew others away. Tim and John were outstanding and I will go back to them for my indoor needs down the road. And Beth was so easy to work with. Any question I had they were quick to answer even after the project was done. They stay in communication for any issue that might arise down the road. Their vision is extraordinary. 5+ stars!! View more

Exceptionally Solid

Wavelength – with Tim and John leading the charge – provided an exceptionally solid proposal and an exceptionally efficient install for a new Wi-Fi/Nest camera system at the home of my 98 year old mother. Their bedside manner is decidedly un-geekish which was appreciated by all, especially Mom. Wavelength – with Tim and John leading the charge... Wavelength – with Tim and John leading the charge – provided an exceptionally solid proposal and an exceptionally efficient install for a new Wi-Fi/Nest camera system at the home of my 98 year old mother. Their bedside manner is decidedly un-geekish which was appreciated by all, especially Mom. View more

Highly recommend!

Just finished my 3rd job using Wavelength. They’re always a pleasure. Worked within my budget and made the install process smooth as can be. Highly recommend! Just finished my 3rd job using Wavelength. They’re always... Just finished my 3rd job using Wavelength. They’re always a pleasure. Worked within my budget and made the install process smooth as can be. Highly recommend! View more