Refund policy

At Wavelength Audio Video, our return policies follow the guidelines of the manufacturers we represent. Please refer to the brand-specific return policies below:

• Sonos: Sonos Return Policy

• Control4: Control4 Product Returns & Warranty

• Nest (Google): Google Store Return Policy

• Ring: Ring Return Policy

Important Notes

• Opened or installed products may not be eligible for return depending on brand rules.

• Custom wiring, cut cable, and installation services are non-returnable.

• If you receive a defective item, please contact us immediately so we can assist in coordinating warranty or exchange with the manufacturer.

• Installation concerns should be directed to our in-house service team.